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Whether you need troubleshooting help, have a sales inquiry, or just have questions about ULTEH, our support team is always ready to assist you.

Get in touch and we’ll respond as soon as possible. Our experts are here to help!

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Avg. Response Time

100%

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24/7

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Common Questions

How safe is my information?

We implement top-tier security measures such as AES-256 encryption, SOC 2 compliance, and routine security audits. Your data is always yours, and we never disclose it to any third parties.

What kinds of chatbots can I build?

You can create chatbots for things like customer support, generating leads, e-commerce, and a bunch of other uses. Our platform lets you use both rule-based and AI-powered chatbots.

Can I create as many chatbots as I want, or is there a limit?

Sure, you can make as many chatbots as you want! Just keep in mind that each plan has its own limits on how many active chatbots and interactions you can have each month.

How can I train my chatbot?

You can enhance your chatbot's capabilities by uploading frequently asked questions, documents, or linking it to your knowledge base. Our AI will effortlessly learn from the information provided.

What languages does chatbot support?

Our chatbot offers support for more than 95 languages, such as English, Spanish, French, German, and Chinese. You have the flexibility to train your chatbot in any of these languages.

Is it possible to personalize the look of the chatbot?

Of course! You can tailor the chatbot's design entirely, adjusting colors, fonts, and branding to seamlessly fit your website or app's style.

How can I measure the chatbot's performance?

Our chatbot offers comprehensive analytics that encompass conversation history, user satisfaction metrics, and response accuracy assessments. Reports can be exported for additional analysis.

What happens if I exceed the limits set by my plan?

If you go beyond the limits set by your plan, you can either upgrade to a higher-tier plan or buy additional capacity. We will inform you before you hit your limits.

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your competitive edge

Use ULTEH to deliver exceptional support experiences that set you apart from the competition.