ULTEH Email AI
Your customers deserve instant, thoughtful replies around the clock. Our AI reads, understands, and responds to every email — so your team can focus on what actually moves the business forward.
Setup in minutes.
Three capabilities. One seamless experience for every customer.
Every incoming email is instantly categorized by intent, urgency, and sentiment. Billing questions go to billing. Urgent issues get escalated. Nothing slips through.
Let AI prepare thoughtful replies for your review, or let it handle everything automatically. Add a natural response delay so every reply feels personal — never robotic. Switch modes anytime.
Weekends. Holidays. 3 AM. Your AI never takes a break. Every customer gets the same fast, thoughtful response regardless of when they write.
Go from setup to fully automated email support in minutes, not months.
Link your email provider with one click. Gmail, Outlook, custom SMTP — we support them all. Your existing workflow stays intact.
Upload your knowledge base, past emails, or FAQ documents. The AI learns your products, policies, and brand voice in minutes.
Choose draft mode or full automation. Set your preferred response timing for a natural feel. Your inbox starts working for you instantly.
ULTEH connects to your email account and automatically reads incoming emails. The AI first categorizes each email using your custom tags (such as \"Interested\", \"Not Interested\", or \"Spam\") based on the criteria you define. Then it searches your knowledge base and generates a smart draft response. You can review and edit drafts before sending, or enable auto-reply for specific tags to send responses automatically. The entire process takes seconds.
Yes. Each email tag has two modes: \"Create Draft\" or \"Auto Reply\". With Create Draft, the AI generates responses that appear in your email drafts for you to review and edit before sending. With Auto Reply enabled, the AI sends the response automatically. You can mix and match across tags — use auto-reply for straightforward inquiries and draft mode for anything you want to review first.
ULTEH connects to Gmail, Outlook, and other popular email clients through secure OAuth authentication. Click \"Connect Email\" in your dashboard, select your provider, authorize access, and the AI begins syncing immediately. You can disconnect at any time and maintain full control over your email data.
The AI achieves over 95% accuracy when properly trained with your knowledge base. It learns from your product documentation, FAQs, and guidelines, and improves over time as you review and refine responses. For complex or ambiguous queries, the AI searches your entire knowledge base to compose the most accurate and helpful response possible.
When the AI encounters an unfamiliar question it draws from your entire knowledge base to compose the best possible response. If \"Create Draft\" mode is enabled for that email tag, the AI generates a draft for your review instead of sending automatically. You can continuously expand the AI's knowledge by adding new documents and FAQs, ensuring it handles an ever-wider range of email topics accurately.
Absolutely. All email data is encrypted end-to-end, both in transit and at rest. ULTEH is GDPR compliant and never uses your customer data to train AI models. You maintain full control and ownership of your data and can export or delete it at any time.
Join thousands of businesses that trust ULTEH to handle their email support. Start building today.
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