Common Questions & Expert Answers – Insightful
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Common Questions

Find answers to our most frequently asked questions.

What steps should I take to start with?

Simply sign up, select a plan, and use our setup wizard to build your first chatbot – it’s super easy and no coding is needed!

How can I integrate my chatbot into my website?

Once your chatbot is ready, you’ll receive a code snippet. Simply insert that into your website’s HTML to have it pop up.

Is it possible to use chatbot across several websites?

Definitely. You can deploy the same chatbot on multiple sites or create different chatbots tailored for each website.

What support options are available?

We offer 24/7 support through email and live chat, plus detailed documentation and active community forums.

How safe is my information?

We implement top-tier security measures such as AES-256 encryption, SOC 2 compliance, and routine security audits. Your data is always yours, and we never disclose it to any third parties.

What kinds of chatbots can I build?

You can build chatbots for customer support, lead generation, e-commerce, and many other purposes using either rule-based or AI-powered solutions.

Can I create as many chatbots as I want, or is there a limit?

You can create as many chatbots as you need. However, each plan comes with its own limits on active chatbots and monthly interactions.

How can I train my chatbot?

Improve your chatbot by scanning your business website, uploading FAQs, documents, or connecting it to your knowledge base. Our AI learns from the provided information.

Which languages does your chatbot support?

Our chatbot supports 95+ languages (English, Spanish, French, German, Chinese, etc.). Train your chatbot in any supported language.

Is it possible to personalize the look of the chatbot?

Absolutely! You can fully customize the chatbot’s design, adjusting colors, fonts, and overall branding to match your website or app.

How can I measure the chatbot's performance?

Our platform provides comprehensive analytics including conversation history, user satisfaction, and response accuracy. You can also export detailed reports.

What happens if I exceed my plan's limits?

If you exceed your plan’s limits, you can upgrade to a higher-tier plan or purchase additional capacity. We will alert you before limits are reached.

Do you support third-party analytics integrations?

Yes! You can integrate popular analytics tools (e.g., Google Analytics) via our custom scripts or webhooks. Check our documentation for details.

What steps should I take to start with?

Simply sign up, select a plan, and use our setup wizard to build your first chatbot – it’s super easy and no coding is needed!

How can I integrate my chatbot into my website?

Once your chatbot is ready, you’ll receive a code snippet. Simply insert that into your website’s HTML to have it pop up.

Is it possible to use chatbot across several websites?

Definitely. You can deploy the same chatbot on multiple sites or create different chatbots tailored for each website.

What support options are available?

We offer 24/7 support through email and live chat, plus detailed documentation and active community forums.

How safe is my information?

We implement top-tier security measures such as AES-256 encryption, SOC 2 compliance, and routine security audits. Your data is always yours, and we never disclose it to any third parties.

What kinds of chatbots can I build?

You can build chatbots for customer support, lead generation, e-commerce, and many other purposes using either rule-based or AI-powered solutions.

Can I create as many chatbots as I want, or is there a limit?

You can create as many chatbots as you need. However, each plan comes with its own limits on active chatbots and monthly interactions.

How can I train my chatbot?

Improve your chatbot by scanning your business website, uploading FAQs, documents, or connecting it to your knowledge base. Our AI learns from the provided information.

Which languages does your chatbot support?

Our chatbot supports 95+ languages (English, Spanish, French, German, Chinese, etc.). Train your chatbot in any supported language.

Is it possible to personalize the look of the chatbot?

Absolutely! You can fully customize the chatbot’s design, adjusting colors, fonts, and overall branding to match your website or app.

Can I create as many chatbots as I want, or is there a limit?

You can create as many chatbots as you need. However, each plan comes with its own limits on active chatbots and monthly interactions.

What happens if I exceed my plan's limits?

If you exceed your plan’s limits, you can upgrade to a higher-tier plan or purchase additional capacity. We will alert you before limits are reached.

Still Have Questions?

Our support team is ready to help you with any questions or issues you might have.

Contact Support